Introduction
Best Caulk Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestcaulk.com.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you:
- Fill out our contact form
- Subscribe to our newsletter
- Participate in surveys or promotions
- Send us an email or other correspondence
This information may include your name, email address, and any other information you choose to provide.
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and your visit, including:
- Your IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages you view on our Site
- Time and date of your visit
- Time spent on pages
Use of Cookies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Types of cookies we use:
- Essential Cookies: Required for the Site to function properly
- Analytics Cookies: Help us understand how visitors interact with our Site
- Preference Cookies: Remember your preferences and settings
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Site
- Improve, personalise, and expand our Site
- Understand and analyse how you use our Site
- Respond to your comments, questions, and requests
- Send you newsletters and marketing communications (with your consent)
- Monitor and analyse trends, usage, and activities
- Detect, prevent, and address technical issues
Affiliate Disclosure
Best Caulk Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on affiliate links and make a purchase, we may receive a commission at no additional cost to you.
Third-Party Services
We may use third-party service providers to help us operate our Site and analyse how it is used. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Third-party services we may use include:
- Google Analytics (website analytics)
- Amazon Associates (affiliate program)
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our contact page.